Can we do a menu at the top that will provide links to questions further down the page?

I’m having trouble buying tickets online, can you help me?
Of course! Don’t hesitate to give us a call if you are having trouble purchasing tickets online, 503-222-6000, we’re happy to take your order over the phone. Unlike the internet, our box office is not open 24/7, hours are 10am-2pm Monday through Friday. If the box office is closed, leave a message, we’ll get back to you. Tickets can be purchased online 24/7 up until 2pm on the Friday of performance weekend (i.e. on-line sales for Saturday and Sunday performances also stop at 2pm on Friday). Please note that the same service fees apply for online and phone orders.

Can I purchase tickets at the performance or do I need to do so in advance?
Because our performances frequently sell out (especially Handel’s Messiah), we recommend purchasing tickets in advance, or better yet consider a subscription for best prices and seats. Even we were are not sold out, there can be long lines or limited seats when purchasing at the door. If you must purchase tickets at the door before a performance, the box office at the venue opens 90 minutes prior to curtain for regular concerts, and 60 minutes prior for Young People’s Concerts.  For sold-out shows, queue numbers will be passed out when the box office opens, and if you are patient, we frequently have returned tickets available for sale at the last minute.  In any case, if you are purchasing at the door, be sure to arrive early!

Do you offer discounted tickets?
Discounted student and senior rates apply to our section “C” seating for all of our concerts, subject to availability in that section. PBO does offer $5 student rush tickets for all of our regular concerts, subject to availability; you must be a youth or a full-time college student with valid student I.D. Student Rush tickets can be purchased on the day of show only at the venue box office. PBO is a founding member of the Arts for All program which offers $5 tickets, subject to availability, to patrons with an Oregon Trail card.  You may purchase these in advance from the Box Office or at the door; showing your Oregon Trail card to be eligible

What about group rates?
We do offer discounted rates for groups of 10 or more. Please contact Mark Powell, .(JavaScript must be enabled to view this email address) | 503-222-6000. If you are considering tickets as a company perk, you may want to consider sponsoring a concert series.

Where should I park for your concerts?

Parking at First Baptist Church
First Baptist is located on the corner of SW 12th and Taylor downtown. There is no parking lot for First Baptist Church that is open to the public, though there are several pay lots and a Smart Park garage within a few blocks on FBC. On street parking is metered until 7 pm. Please allow yourself sufficient time to find parking, or better yet, use public transportation. The Streetcar and Max both have stops very close to the venue. To view a map click here.

Parking at Reed’s Kaul Auditorium
The west parking lot, next to Kaul Auditorium, is under construction from October 2011 through August 2013. If you are attending an event scheduled in Kaul, please enter the west lot from Botsford Drive. Both the east parking lot on Woodstock Boulevard and north parking lot on SE Steele Street are available for event parking. There is also an additional parking lot on the corner of SE 28th Avenue and Steele Street. Please do not park on residential streets, you will be subject to ticketing. 
To view a map click here.

Can I refund or exchange my tickets?
You can donate tickets for a tax credit in advance or at the door for the given concert, but we do not offer refunds or exchanges to single ticket buyers. Subscribers and Donors to the Orchestra have the option to exchange for another concert if the exchange is arranged by Thursday prior to the performance weekend.

To donate your tickets back to PBO or to exchange them, please mail them with a note of the concert you would like to exchange them for (or mention of donating them back). We will do our best to reseat subscribers in similar seating from concert to concert.  Remember, we must receive your tickets by the Thursday prior to the performance and exchange privileges are available only to Subscribers and Donors to PBO.

Mail to:
Portland Baroque Orchestra
1020 SW Taylor St, Ste 200
Portland, OR 97205

Is there a dress code for your concerts?
While many people enjoy getting a little dressy for our performances, there is no dress code. If dressing up is not your thing, don’t worry, this is Portland!  We do ask that you be considerate of those around you who may have allergies to perfume and cologne. 

How early do I need to arrive for a concert?
Please try to arrive at least 30 minutes before the scheduled start time (earlier is better if you plan on buying tickets at the door). This gives you ample time to settle in and helps us keep the show on time and running smoothly. Latecomers will be admitted at staff discretion between movements or works.

We often offer pre-concert talks 60 minutes prior to most concerts (except Messiah and Young People’s Concerts).  They are free and open to the public, on topics related to the music being performed and presented by performers and guest scholars. These are a great opportunity to learn more about the music and meet those creating it. 

How long are your concerts?

Most concerts are about 2 hours in length (full Messiah performances are 3 hours in length), but please allow yourself ample time between engagements as these times are not exact.

What do I do if I lost my tickets?
Take a deep breath and give us a call, 503-222-6000. We can reprint your tickets free of charge. If it is the same day as the concert we can look up your order on the spot, but please be sure to come a bit earlier. 

I may have lost something at one of your performances, who should I contact?
First call the PBO office, 503-222-6000 we tend to take lost and found items back to the office with us.

Are your concerts appropriate for kids?
We offer Young People’s Concerts which are great for kids of all ages. We highly recommend you introduce you children to baroque music and concert-going via these concerts. If you have mature kids, well versed in concert etiquette, we invite them to our regular performances.