Patron Services Coordinator
The Patron Services Coordinator is a full-time, exempt position that supports routine office functions in the administrative office and customer service at performances and events. The Patron Services Coordinator will work during office hours (Monday-Friday, 9:30am-5pm), with an adjusted schedule to accommodate PBO’s concert and event calendar, including a number of evenings and weekends.
The ideal Patron Services Coordinator will have a strong commitment to customer service. They will be organized and pay close attention to details. As the primary point of contact for ticket buyers and concertgoers, the successful candidate will keep cool in high-pressure social situations. In the office, they will be professional while handling confidential information. A background in classical music is not required, however the ideal candidate will be curious or knowledgeable about classical music and the community that supports and consumes it.
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FULL JOB DESCRIPTION